Hey urban planners and city officials!
Are you working with a local community on a planning process? Hosting a public community meeting to gather input or feedback on a plan is a familiar part of the task. But if you’ve been doing this kind of work for a while, you’ve probably attended (or even, yikes, led) a community meeting that’s gone horribly wrong. There’s no worse feeling than being in front of a room full of angry people when you’re trying to build trust and work together to improve the community for everyone.